Captain Smoothlift wants everyone to be able to use our website and request service, including people with disabilities. We are working to make our site easier to use for all visitors.
Our approach
We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our guide when we design and update the website. Steps we take include:
- Writing text descriptions for meaningful images
- Making menus, links and the service request form usable with a keyboard
- Showing a visible outline on the item that has keyboard focus
- Using clear labels and error messages on form fields
- Choosing text and background colors with readable contrast
- Checking pages with automated accessibility tools and by hand when we make changes
Known limitations
Some content comes from other companies, such as embedded videos and maps. We do not control how accessible those services are. We continue to review the site and fix issues as we find them.
Request service by phone
You never need to use the website to get help. Call us at (917) 667-3418 and we will take your service request over the phone.
Tell us about a problem
If you have trouble using any part of this website, please let us know. It helps to tell us which page you were on and what happened.
Call us at (917) 667-3418. We will help you over the phone and work to fix the problem on the site.
Updates
We review this statement when we make significant changes to the website. The date at the top of this page shows when it was last updated.